'The negative world of our imagination creates a negative world that is real and one that we are forced to live in. Take Ralph, for example. He’s always complaining about life. “Nowadays people are rude and surly. No matter where you go or what you do, you have to deal with ill-bred people.” As he said this, we made our way to a coffee shop. Once inside, we were greeted by a cheerful chap who asked us what we would like. Sighing (as if it took a great effect to speak), Ralph, almost inaudibly, ordered a medium sized regular coffee. When it arrived, he started complaining. Pointing to the cup, he said, “This is medium?” Without waiting for a response, he added, “You should have told me your cups are so small; I would have ordered a large one if I knew.” Despite the long line that Ralph was holding up, the man behind the counter tried to be patient. Without complaint, he took away the small coffee and replaced it with a large one. As soon as it arrived, Ralph looked at it aghast and bellowed, “You call this regular? There’s not enough cream!” The man behind the counter, who only moments ago was cheerful was now upset and sarcastically replied, “Yes, for MOST people, this is regular, but if you INSIST, I’ll put in more cream. Perhaps next time you may want to ask for DOUBLE cream!” I was next, so I got my coffee and joined Ralph at the table. “See,” he told me, “what did I say to you? People are rude.” Yes, in Ralph’s world, people ARE rude, but what he does not realize is he makes them so.'
-some website.